ACS was a major student loan servicer in the 2000s. After Xerox bought ACS in 2010 and the Conduent spin-off in 2017, servicing responsibilities moved. Borrowers with legacy ACS accounts should confirm their current servicer and loan details.
Shredding sensitive documents remains an effective way to reduce identity risk. Choose a cross-cut or micro-cut shredder, check security ratings (DIN P-levels), and confirm current brand availability before buying.
In 2006 NextStudent outsourced its student loan consolidation processing to Affiliated Computer Services (ACS) to reduce paperwork and speed applications. ACS - later acquired by Xerox and spun off as Conduent - provided electronic application workflows and servicing that let NextStudent scale operations. The core benefits of outsourcing remain relevant today, though servicers now use more modern, cloud-based tools and face tighter regulatory expectations.
Innovation is not a one-person skill; it's an organizational outcome. Leaders enable innovation by creating structures, psychological safety, cross-functional connections, and time for experimentation.