The Art of Telephone Sales Training - A Modern Update
A first-person update on learning telephone sales: script mastery, volume, CRM use, and the modern compliance environment for phone-based financial selling.
Make Sales Training Work: Reinforce, Coach, and Personalize
Sales training succeeds when it's treated as a continuous, reinforced process: microlearning, blended delivery, targeted coaching, and practical measurement turn training into measurable sales performance.
Mindset First: Update Your Sales Training for Digital Buyers
Address mindset before technical training. Combine technique, process, and product knowledge with digital-era selling skills and deliberate mindset work to improve learning and sales performance.
Product Differentiation: Creating Customer Value Beyond Price
Differentiation - improving core function and meaningful augmentations - creates durable customer value beyond competing on price.
The 16-Step Sales Training Manual (Updated for 2025)
A modernized 16-step sales manual that blends classic fundamentals - smile, eye contact, clear presentation - with practical 2025-era updates like CRM use, remote meeting norms, and systematic follow-up.