Verizon's My Verizon account and app let customers view current and past bills, download statements, pay via bank account or card, enroll in Auto Pay (which may offer discounts), add or change services including additional lines, set alerts, and request repairs. Check My Verizon support pages for the most current payment method and authorized-payer options.
Why use Verizon's online account
Verizon's online account (My Verizon website and app) centralizes billing, service management, and support. Once you register and sign in, you can view current and past bills, choose paperless billing, and pay from home or on the go.
View, download, and archive bills
You can open recent statements instantly and usually download PDF copies for your records. That means no more digging through shoeboxes after a move or searching for a lost paper bill.
Flexible payment options
Online billing typically supports payment from a checking account (ACH) or by card. You can enroll in Auto Pay to automate monthly payments; Auto Pay may also qualify you for a billing discount on certain wireless plans.
Some customers pay through the My Verizon app or the website; certain digital wallet options (for example, Apple Pay or Google Pay) may be supported for in-app or one-time payments .
Manage services and add lines
From your account you can review current services (wireless, Fios home internet/phone/TV) and add or change features. That includes ordering an additional line or upgrading a device, with real-time plan comparison tools to help you choose.
If others share responsibility for a bill, the account interface often offers ways to set up authorized payers or share billing information without giving full account control 1.
Request support and schedule repairs
Rather than wait on hold, you can report outages, request repairs, and schedule technician visits from your account. The dashboard also provides outage maps and status updates for certain services.
Notifications, budgeting, and account controls
My Verizon lets you enable email or text alerts (due date reminders, payment receipts, usage thresholds) and view detailed usage to avoid overage charges. You can also switch to paperless billing or print statements as needed.
Security and account access
Manage passwords, two-factor authentication, and authorized users from the account settings. Keep your login information secure and review recent activity if you suspect unauthorized access.
Bottom line
Verizon's online account is designed to replace much of the paperwork and phone calls associated with billing and basic account management. You can view and store bills, pay online, add services, and request support without visiting an office or mailing a check.
If you rely on specific payment methods (certain mobile wallets) or need a particular authorized-payer arrangement, check the My Verizon help pages or contact customer support to confirm current options and limits 2.
- Confirm whether Apple Pay and Google Pay (or other mobile wallets) are currently supported for Verizon bill payments in the My Verizon app.
- Verify the exact Auto Pay discounts available for Verizon wireless plans and which plans qualify.
- Confirm the current features for setting up authorized payers or shared billing access within My Verizon accounts.