Crisis Negotiation

What are the basic steps negotiators use in a hostage situation?

I was a hostage negotiator for 10 years - how to talk your way into being richer - The Sun [Visit Site | Read More]

I was a hostage negotiator for 10 years - this is what it taught me about parenting - BBC [Visit Site | Read More]

The art of listening: Former hostage negotiator on navigating conflict to strengthen relationships - WBUR [Visit Site | Read More]