Modern email marketing centers on permission, relevance, and technical hygiene. Use opt-in and double opt-in consent, segment lists, personalize content, and authenticate your domain with SPF/DKIM/DMARC. Respect privacy laws (CAN-SPAM, GDPR, CCPA) and changing tracking realities (e.g., Apple Mail Privacy Protection). Measure clicks and conversions over raw open rates, keep lists clean, and choose an ESP that supports automation and compliance.
Permission first: avoid the spam trap
The core principle that big, reputable email marketers follow is simple: get permission. Permission-based (opt-in) email marketing keeps your brand out of spam folders, protects sender reputation, and reaches people who actually want your messages. Legal frameworks like CAN-SPAM, GDPR, and the CCPA reinforce that consent and clear unsubscribe mechanisms are not optional.Use double opt-in and clear consent
Double opt-in (confirming an address after sign-up) reduces fake or mistyped addresses and improves engagement rates. Make consent explicit: explain what subscribers will receive, how often, and how you'll use their data.Segment, personalize, and respect privacy
Broad blasts rarely perform well. Modern email programs segment lists by interest, behavior, purchase history, or lifecycle stage. Personalization goes beyond inserting a first name - it means sending relevant content, offers, and timing based on known preferences or prior interactions.Privacy expectations have changed. Collect only what you need, honor data subject rights, and offer easy unsubscribe options. Many marketers now rely on first- and zero-party data (preferences customers share intentionally) rather than invasive tracking.
Deliverability is technical and strategic
Deliverability depends on both content and technical setup. Authenticate your sending domains with SPF, DKIM, and DMARC. Keep lists clean by removing inactive addresses and processing bounces. Monitor sender reputation and complaint rates.Apple Mail Privacy Protection (introduced in 2021) and changes in other mail clients have reduced the reliability of open-rate metrics. Focus on clicks, conversions, and revenue per recipient instead of raw opens.
Content, testing, and accessibility
Write concise subject lines that set accurate expectations. Use mobile-friendly templates and accessible HTML so screen readers and low-bandwidth clients work well. A/B test subject lines, send times, and creative to learn what resonates.Include a clear call to action and make transactional emails (receipts, shipping notices) distinct from promotional messages; transactional messages often have higher deliverability and should follow stricter deliverability practices.